PROCESS DIGITIZATION / MODELING

DESCRIPTION

  • Implementation of requirements through process design and analysis
  • Creation and maintenance of documentation (including process documentation, BPMN and data models, text definitions, translations)
  • Continuous improvement process and quality assurance of the application routes in accordance with technical and professional requirements
  • Setup, creation and documentation of process definitions and settings
  • Link to the clear representation of the processes that have already been implemented (see below)

CUSTOMER
ekom21, Hessian cities and municipalities
Inter-municipal cooperation (IKZ) in East Hesse

TIME FRAME
Since March 2021 – today

COMPETENCIES

  • Tool competencies: civento, BPMN
  • Process recording of the process to be mapped
  • Process modeling according to customer specifications
  • Design of the documentation
  • Further modeling of an existing process into deeper levels
  • Causal elimination in existing processes
  • Process consulting

IMPLEMENTED PROCESSES

  • Application for waste collection (electronic waste and shredder campaigns)
  • Waste container
  • Replacement planting
  • tree felling
  • Garden water meter
  • Rainwater
  • Burning of brushwood

  • Application for passenger transport licenses
  • Student transport
  • Resident parking permit
  • Exemptions in road traffic
  • Traffic law order (VRAO)

  • Holiday games/activities
  • Guest card
  • Tourism tax
  • Library card
  • Flea marke
  • Swimming cours
  • Lawrence Market

  • Dog registration and deregistration
  • Registration of a dangerous dog

  • Booking community halls
  • Business register information
  • Special use of public areas
  • Registration for medical supervision
  • Insolvency proceedings
  • Projects that do not require building permit
  • Funeral

Who to contact

Judith Schultze
Business Development & Sales
EDAG Group

Write an eMail

Karina Schäfer
Business Development & Sales
EDAG Group

Write an eMail

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