Smart Government

THE DIGITAL TOWN HALL IN TOWNS AND CITIES

Within the context of smart government, we are digitalizing and optimizing administrative processes to enable efficient and automated processing and to put the focus on citizens’ concerns.

Digitalization in public administration is accelerating processes and improving communication. The digital town hall benefits from more quality and efficiency. Citizens can deal with administrative matters from the comfort of their own homes, without being tied to regular opening hours.

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OUR SMART GOVERNMENT SERVICES

By making it easier to access services, and digitalizing – and therefore optimizing – administrative processes, we are making an important contribution to the modernization of administration.

CONSULTING

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CONSULTING

To help you transfer analog processes to the digital world of work, we can advise you on all questions regarding digitalization in administration, from the digitalization strategy to implementation and more.

PROJECT LEADERSHIP

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PROJECT LEADERSHIP

We will take over the planning, management and monitoring of the entire project, identifying potential risks which can then be minimized by applying suitable strategies, and so bring the project to a successful conclusion.

PROJECT MANAGEMENT

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PROJECT MANAGEMENT

We assist with the organization of projects, from the organizational setup to process validation.

PROCESS ANALYSIS AND DESIGN

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PROCESS ANALYSIS AND DESIGN

We will take over the design and optimization of digital business processes, to ensure efficient and effective workflows.

INTERFACE PROGRAMMING

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INTERFACE PROGRAMMING

One important goal is the digitalization of end-to-end processes. To ensure the interoperability of your systems and data, we will program the necessary interfaces or use specified standards.

ROLLOUT

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ROLLOUT

We will assist you with the transformation for the introduction and implementation of your new processes and systems.
We use modern training concepts to get employees involved in this transformation. Our rollout concept allows us to effectively coordinate activities and monitor the success of the measures.

OUR SMART GOVERNMENT SOLUTIONS

In a world that is becoming increasingly digitalized, administration is confronted with the challenge of making its processes more efficient and user-friendly. We offer extensive consulting, implementation and training services to help you make this transition and ensure that digitalization creates tangible added value for everyone involved.

Strategy development for administrative digitalization

Strategy development concentrates on a fully integrated approach, taking into account the maturity model, which also includes the infrastructure, the digitalization of administrative processes and the development of interfaces.

Contents: Development of a common vision and derived mission, clarification of guidelines and definition of goals (short to long-term) with agreed milestones.
Workshop: Your requirements with regard to prioritization, detailing and modeling are developed in a joint workshop with our experts.
Result: You acquire a complete digitalization strategy for your administration, tailored to your specific requirements and your current level of digitalization.

Tool-neutral process description

Performance of a comprehensive analysis of all processes, including process steps, responsibilities and interface
Preparation of process profiles on the basis of the analysis
Visualization of the process analysis, supplemented by descriptive texts to clearly illustrate the CURRENT status
Clear definition of the digitalization requirements and goals, on the basis of the results of the analysis
Identification of synergy potentials and design of the TARGET status using informative text descriptions to illustrate the advantages of the intended changes

Process digitalization

Extensive digitalization of administrative processes on the basis of BPMN and with the help of various process platforms
End-to-end implementation enables us to guarantee the seamless handling of administrative processes
Integration and transfer of EfA or OAA processes to make use of synergy effects
Adaptation and optimization of processes
Automation of work processes

Integration and training

Implementation of solutions in your existing system world
Implementation of selected training courses for employees to help them through the switch to the new technological solutions

Assistance with applications for funding

We work with you to develop project ideas based on your specific requirements, and in the process identify the best solutions
We take on the task of drafting applications and are in direct contact with the funding authorities, to communicate all necessary information and ensure the smooth running of the process
We offer support with various funding formats at federal and state level